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Legal notice

Legal Notice

Effective date: 14 August 2014

Website owner and operator

The website www.naredi.in is owned and operated by:

Deepak Agarwal
Sole proprietor carrying on business under the trade name Naredi.in

Principal place of business:
16 DDA Market, Block E
East of Kailash
New Delhi 110065
India

GSTIN: 07AGDPA8382J1ZA

In this Legal Notice, β€œNaredi”, β€œNaredi.in”, β€œwe”, β€œus” and β€œour” refer to Deepak Agarwal carrying on business as Naredi.in.

Customer support

For product, order, delivery, return, refund and warranty assistance:

Email: hello@naredi.in
Telephone: +91 9311211157

Service and returns address:
Naredi.in
16 DDA Market, Block E
East of Kailash
New Delhi 110065
India

Returns must be initiated in accordance with our Returns and Refunds Policy. Please contact us before sending a product so that we can provide the appropriate return or service instructions.

Grievance officer

For escalation of an unresolved consumer complaint:

Grievance Officer: Deepak Agarwal
Designation: Proprietor and Grievance Officer
Email: solutions@naredi.in
Telephone: +91 9874122948

Address:
16 DDA Market, Block E
East of Kailash
New Delhi 110065
India

Please include your name, contact details, order or invoice number, a description of the issue, relevant supporting documents and the remedy requested.

We will acknowledge receipt of a consumer complaint within 48 hours and endeavour to redress it within one month after receipt, in accordance with applicable law.

The applicable e-commerce framework requires publication of the grievance officer’s name, designation and contact details, acknowledgment within 48 hours, and redressal within one month. The 2026 amendment also requires the complainant to be provided with a copy of the complaint as recorded by the grievance officer; that amendment takes effect from 1 January 2027.consumeraffairs.gov+3

Website purpose

This website provides information about automotive maintenance products, tools, equipment and related products offered by Naredi.

The website also enables customers to:

  • Review available products;

  • Obtain product and compatibility information;

  • Place orders;

  • Contact customer support;

  • Request returns, refunds or warranty assistance; and

  • Access our applicable commercial and privacy policies.

Use of the website is governed by our Website Terms of Use. Purchases are governed by our Terms and Conditions of Sale, together with the product information, applicable warranty terms and order-specific commitments communicated at the time of purchase.

Product information

We aim to keep product descriptions, images, specifications, prices, availability and warranty information accurate and current.

Product photographs may be illustrative. Minor differences in packaging or appearance may occur because of changes made by the manufacturer, provided that the delivered product is not materially different in its identity, agreed specifications, functionality or value.

Customers should check product specifications and compatibility before ordering. Where assistance is required, please contact us and provide complete information about the vehicle, battery, equipment or intended application.

Nothing in this Legal Notice permits Naredi to supply a product materially different from what was advertised or agreed, or to disregard an express product-specific commitment.

No professional advice

General information published on this website is provided to assist customers in evaluating products. It is not a substitute for:

  • The manufacturer’s operating and safety instructions;

  • A qualified automotive technician’s assessment;

  • Professional electrical advice;

  • Professional tax or legal advice; or

  • A vehicle or equipment manufacturer’s requirements.

Customers must follow applicable product manuals, warnings and safety instructions.

Any product recommendation made by us will depend on the accuracy and completeness of the application information provided by the customer. This provision does not remove responsibility for a recommendation expressly made by Naredi on the basis of accurate information supplied by the customer.

Intellectual property

Unless otherwise stated, the original text, layout, graphics, photographs, videos, logos, product presentations and other content created by or for Naredi on this website are owned by or licensed to Deepak Agarwal carrying on business as Naredi.in.

You may view, download or print reasonable extracts of website content for:

  • Personal reference;

  • Evaluating a proposed purchase;

  • Operating or obtaining support for a purchased product; or

  • Exercising or supporting a legal right.

You must not, without appropriate permission:

  • Republish substantial website content for commercial purposes;

  • Copy product photographs or descriptions for another commercial listing;

  • Modify content in a manner that misrepresents Naredi or a product;

  • Remove copyright, trademark or ownership notices;

  • Use Naredi branding in a way that falsely suggests endorsement or association; or

  • Scrape, reproduce or systematically extract website content for an unlawful purpose.

Nothing in this provision restricts any use allowed by applicable copyright law, including a lawful quotation, criticism, review, reporting, evidence or fair dealing.

Copyright notice:
Β© [Insert first publication year]–2026 Deepak Agarwal, trading as Naredi.in. Rights reserved, subject to applicable law and third-party rights.

Trademarks and brand names

β€œNaredi” and associated Naredi names, logos and branding may be proprietary to Naredi.

Names, logos, product images and trademarks belonging to manufacturers, suppliers or other third parties remain the property of their respective owners.

Their appearance on this website is intended to identify, describe or market genuine products or compatible applications. It does not imply that Naredi owns those third-party marks.

Any authorised-distributor, dealer or service-partner description will apply only where the relevant appointment or authority is current and can be substantiated. We will not describe Naredi as an authorised representative of a brand unless that description is accurate.

Reporting intellectual-property concerns

If you believe that content appearing on Naredi.in infringes your copyright, trademark or other intellectual-property rights, please contact:

Email: solutions@naredi.in
Subject: Intellectual Property Notice

Please provide:

  • Your full name and contact details;

  • Identification of the relevant protected work or right;

  • The exact webpage or content concerned;

  • An explanation of the alleged infringement;

  • Evidence that you own or are authorised to act for the rights holder; and

  • The action you request.

We may request additional information reasonably necessary to assess the notice. We will review properly supported notices and take appropriate action under applicable law.

Third-party websites

This website may contain links to manufacturer websites, instruction manuals, payment providers, courier tracking services, marketplaces or other third-party resources.

A third-party link does not mean that Naredi owns, controls or guarantees every statement, service or practice on the external website.

Third-party websites may apply their own terms and privacy policies. Customers should review those policies before supplying personal information or entering into a transaction on an external website.

This section does not exclude responsibility for Naredi’s own representations, obligations or selection of service providers where responsibility applies under law.

Website availability

We take reasonable steps to maintain the availability, security and accuracy of Naredi.in. However, website access may occasionally be interrupted because of:

  • Maintenance;

  • Technical faults;

  • Security updates;

  • Hosting or telecommunications failures;

  • Events outside reasonable control; or

  • Other operational requirements.

We do not guarantee uninterrupted access to every website function.

A website interruption does not cancel an existing order, warranty, refund obligation, complaint or other accrued customer right. Customers may contact us by email or telephone if the website is unavailable.

Security and prohibited activity

Users must not:

  • Attempt unauthorised access to the website, server, account or customer information;

  • Introduce malware or other harmful code;

  • Interfere with website security or operation;

  • Use the website for fraud, impersonation or unlawful activity;

  • Submit information known to be materially false; or

  • Use website content in a way that infringes another person’s rights.

We may take reasonable steps to prevent suspected fraud, security threats or unlawful use. Restricting website or account access does not automatically cancel an existing purchase, ownership right, warranty or right to submit a complaint.

Nothing in this Legal Notice excludes or limits any liability, consumer right or remedy that cannot lawfully be excluded or limited.

In particular, this Legal Notice does not replace or reduce:

  • Applicable rights relating to defective, deficient, incorrect, unsafe or materially misdescribed goods;

  • An express warranty or guarantee applicable to a product;

  • Rights under the Consumer Protection Act, 2019;

  • Applicable rights under the Consumer Protection (E-Commerce) Rules, 2020;

  • Applicable rights under the Sale of Goods Act, 1930; or

  • Any other mandatory legal protection.

Consumer remedies can include removal of defects, replacement, refund and, where legally justified, compensation. The e-commerce rules also impose transparency and grievance-handling obligations and require relevant return, refund, warranty, delivery and payment information to be available to consumers.fcainfoweb.nic+2

Notices concerning litigation, regulatory proceedings, intellectual-property claims or other formal legal matters should be sent to:

Deepak Agarwal
Proprietor, Naredi.in
16 DDA Market, Block E
East of Kailash
New Delhi 110065
India

Email: legal@naredi.in

A copy may also be sent to: solutions@naredi.in.

A communication should clearly identify:

  • The sender and contact details;

  • The person or organisation represented;

  • The relevant order, invoice or transaction, if applicable;

  • The nature and legal basis of the matter;

  • The action requested; and

  • Relevant supporting documents.

The above contact details provide an administrative channel for receiving communications. They do not alter statutory rules concerning service, jurisdiction, limitation periods or the legally prescribed method of serving a court, tribunal, regulatory or government document.

Customer-service and warranty requests should ordinarily be sent through the customer-support or grievance channels stated above.

Applicable law and jurisdiction

This Legal Notice and use of Naredi.in are governed by Indian law, subject to mandatory rights and conflict-of-law principles that may apply.

Any dispute may be brought before a court, Consumer Commission or other authority having jurisdiction under applicable law.

Nothing in this Legal Notice requires a consumer to bring proceedings exclusively in Delhi where applicable law permits proceedings in another competent forum.

The following documents form part of the website’s legal and commercial information:

If there is an inconsistency, an express product-specific or order-specific commitment will prevail over a general website provision to the extent of that inconsistency, subject to applicable law.

No policy will be interpreted to retrospectively reduce rights or commitments applicable to an order already placed.

Changes to this notice

We may update this Legal Notice to reflect changes in our operations, contact information, website practices or applicable requirements.

The current version will display its effective or last-updated date.

Changes apply prospectively and do not retrospectively reduce rights relating to an existing purchase or pending complaint.

Contact information

Naredi.in
A sole proprietorship of Deepak Agarwal

16 DDA Market, Block E
East of Kailash
New Delhi 110065
India

GSTIN: 07AGDPA8382J1ZA
Website: www.naredi.in
Customer support: hello@naredi.in
Customer-care telephone: +91 9311211157
Grievance email: solutions@naredi.in
Grievance telephone: +91 9874122948